1. General Information
We take the protection of your personal data seriously. Your information is treated confidentially and in accordance with applicable data protection laws. This page informs you about the type of data collected on our website das-bergnest.at, why we collect it, and what rights you have.
2. Controller
The responsible party is the operator of the Das Bergnest apartment, 5751 Maishofen, Austria. Contact details can be found in the website’s legal notice.
3. Data Processing by Service Providers
3.1 Booking System (Lodgify)
Our website is hosted by Lodgify S.L. in Spain. We process your booking data to fulfill the accommodation contract. The data is stored on Lodgify’s servers. Payments are processed via providers such as Stripe. Data is stored for 7 years. Data is only shared when booking through platforms like Airbnb. Any processing outside the EU follows strict safeguards.
3.2 Online Check-in (feratel)
We are legally required to register guest data with the local municipality. This is done through feratel media technologies AG. Data (e.g., name, date of birth) is stored for up to 7 years as required by law. No data is transferred to third countries.
3.3 Contacting Us
If you contact us, we process your provided information to respond. Data is stored for up to 6 months and is not shared with third parties.
3.4 Server Log Files
Technical data such as IP address is automatically stored when you visit our website. This is done for security reasons. The data is deleted shortly thereafter.
3.5 Cookies
Only essential cookies are used. These are required for website functionality. No tracking or analytics cookies are used. You can disable cookies in your browser settings.
4. Data Transfers to Third Countries
We generally process data within the EU. If third-country transfers occur, we ensure an adequate level of data protection.
5. Your Rights
- Right to access your stored data
- Right to correct inaccurate data
- Right to delete data (under certain conditions)
- Right to restrict processing
- Right to data portability
- Right to object to processing based on legitimate interests
- Right to withdraw consent at any time (for future use)
To exercise your rights, please contact us via the details provided in the legal notice.
6. Right to Lodge a Complaint
If you believe your data is being processed unlawfully, you may contact the Austrian Data Protection Authority. However, we encourage you to contact us first.
7. Data Security
Our site uses SSL/TLS encryption. Our service providers also implement security measures to protect your data.
8. Changes
This privacy policy is valid from July 2025. We may update it as needed. The latest version will always be available on our website.